by Benji Sawyer | Oct 3, 2025 | Blog, IT Contracts, Vendor Management
Signing an IT support contract can feel like buying a car. Everything looks shiny in the showroom, but the fine print is where the real story hides. Before you lock yourself in, here are three blunt questions that will save you from nasty surprises later. 1. What...
by Benji Sawyer | Oct 1, 2025 | Blog, IT Strategy
Business owners wrestle with the same question all the time: Should we just hire our own IT person, or work with an outside IT support company? On paper, hiring in-house can look cheaper. In practice, it’s rarely that simple. Let’s break down what you really get on...
by Benji Sawyer | Sep 24, 2025 | AI, Blog, IT Support
Every week there’s another headline about AI taking over the world. Supposedly, it’s coming for everyone’s jobs — including your IT team. Let’s cut through it: AI isn’t replacing IT support anytime soon. What it can do is make bad providers more dangerous and good...
