by Benji Sawyer | Oct 13, 2025 | Blog, IT Contracts, IT Provider Red Flags
The truth no one tells SMBs One of the top complaints we hear from small and mid-sized businesses in Birmingham is: “Our IT provider just says, ‘Not our problem,’ whenever something involves another vendor.” And let’s be blunt: sometimes, they’re not wrong. There are...
by Benji Sawyer | Oct 10, 2025 | Blog, IT Provider Red Flags
It’s not always the tech We hear this all the time from small and mid-sized businesses in Birmingham: “Everything seems fine. The internet works, email works… so why does IT feel like such a headache?” Because the real drag isn’t broken servers — it’s an IT provider...
by Benji Sawyer | Oct 6, 2025 | Blog, IT Support Options
Do you need IT people sitting in your office, or can everything be handled remotely? The truth is, most businesses don’t need someone camped out at a desk down the hall. The majority of issues today can be solved remotely — faster and cheaper. But there are still...
by Benji Sawyer | Oct 1, 2025 | Blog, IT Strategy
Business owners wrestle with the same question all the time: Should we just hire our own IT person, or work with an outside IT support company? On paper, hiring in-house can look cheaper. In practice, it’s rarely that simple. Let’s break down what you really get on...
by Benji Sawyer | Sep 29, 2025 | AI, Blog
Here’s the easiest way to think about AI: it’s an intern. Not a seasoned pro, not a manager — an intern. Eager? Yep. Fast? Sure. Smart in some ways? Absolutely. But also: clueless, unproven, and in desperate need of supervision. If you treat AI like a fully trained...