Big breaches usually start small. Not movie-style hacking—just basics that weren’t done well or done consistently. 1)...
Security Shortcuts, Part 4A: Access & Prevention — MFA, Patching, and Account Hygiene
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Support Theater: Why Your Team Still Dreads Calling IT
Support should be the safety net. If it feels like another problem to manage, something’s off. “Ticket received.”...
Flat Rate Headaches: When “Unlimited Support” Isn’t Unlimited at All
Flat-rate IT support should make your life easier: one predictable monthly cost that actually covers what your team...
Contracts Designed to Trap: How IT Agreements Can Quietly Kill Your Flexibility
Let’s talk about something that doesn’t get nearly enough scrutiny: your IT contract. Not all of them are bad. Some...
The IT Provider Trap: What Most SMBs Miss Until It’s Too Late
You don’t need to be an IT expert to know when something’s not right. Maybe support takes forever to get back to you....
The Truth About Low-Cost IT Providers: How “Cheap” Ends Up Costing You More
Many small businesses choose their IT provider based on price. It makes sense—why wouldn’t you want to get the best...