by Benji Sawyer | Oct 13, 2025 | IT Support, Vendor Management
The truth no one tells SMBs One of the top complaints we hear from small and mid-sized businesses in Birmingham is: “Our IT provider just says, ‘Not our problem,’ whenever something involves another vendor.” And let’s be blunt: sometimes, they’re not wrong. There are...
by Benji Sawyer | Oct 10, 2025 | IT Provider Red Flags
It’s not always the tech We hear this all the time from small and mid-sized businesses in Birmingham: “Everything seems fine. The internet works, email works… so why does IT feel like such a headache?” Because the real drag isn’t broken servers — it’s an IT provider...
by Benji Sawyer | Oct 8, 2025 | IT Contracts, Vendor Management
Nobody likes feeling stuck. Yet plenty of IT companies still try to lock businesses into three-, four-, even five-year contracts. On the surface, they’ll tell you it’s about “stability.” In practice, it usually protects them more than it protects you. The Risk Side of...
by Benji Sawyer | Oct 6, 2025 | IT Support Options
Do you need IT people sitting in your office, or can everything be handled remotely? The truth is, most businesses don’t need someone camped out at a desk down the hall. The majority of issues today can be solved remotely — faster and cheaper. But there are still...
by Benji Sawyer | Oct 3, 2025 | IT Contracts, Vendor Management
Signing an IT support contract can feel like buying a car. Everything looks shiny in the showroom, but the fine print is where the real story hides. Before you lock yourself in, here are three blunt questions that will save you from nasty surprises later. 1. What...
