by Benji Sawyer | Oct 13, 2025 | IT Support, Vendor Management
The truth no one tells SMBs One of the top complaints we hear from small and mid-sized businesses in Birmingham is: “Our IT provider just says, ‘Not our problem,’ whenever something involves another vendor.” And let’s be blunt: sometimes, they’re not wrong. There are...
by Benji Sawyer | Sep 24, 2025 | AI, IT Support
Every week there’s another headline about AI taking over the world. Supposedly, it’s coming for everyone’s jobs — including your IT team. Let’s cut through it: AI isn’t replacing IT support anytime soon. What it can do is make bad providers more dangerous and good...
