by Benji Sawyer | Oct 13, 2025 | IT Support, Vendor Management
The truth no one tells SMBs One of the top complaints we hear from small and mid-sized businesses in Birmingham is: “Our IT provider just says, ‘Not our problem,’ whenever something involves another vendor.” And let’s be blunt: sometimes, they’re not wrong. There are...
by Benji Sawyer | Oct 8, 2025 | IT Contracts, Vendor Management
Nobody likes feeling stuck. Yet plenty of IT companies still try to lock businesses into three-, four-, even five-year contracts. On the surface, they’ll tell you it’s about “stability.” In practice, it usually protects them more than it protects you. The Risk Side of...
by Benji Sawyer | Oct 3, 2025 | IT Contracts, Vendor Management
Signing an IT support contract can feel like buying a car. Everything looks shiny in the showroom, but the fine print is where the real story hides. Before you lock yourself in, here are three blunt questions that will save you from nasty surprises later. 1. What...
